Useful answers before your project begins.

No. A sketch, photograph, existing product, logo or written description is enough to begin. Finished artwork requirements can be confirmed once the product and process are understood.

AI, EPS, SVG and correctly exported vector PDFs are normally preferred for logos, lettering and cut paths. High-resolution PNG or JPG files may suit photographs and full-colour image work.

Yes. A spreadsheet is useful for changing names, numbers, locations, quantities and URLs. Use one row per item and keep supporting filenames aligned with the schedule reference.

Send the product type, dimensions, quantity, material if known, exact wording, artwork, intended environment, fixing method, changing information and target date.

The online project brief accepts up to three files with a combined limit of 10 MB: artwork, a schedule or drawing, and a site or reference photograph. List larger or specialist files for separate transfer.

The P3 feed-through allows engraving or cutting up to 610 × 2400 mm, subject to compatible material, safe handling and the specific job. Product height can be up to 180 mm where positioning and focus allow.

The maximum direct print area is 420 × 320 mm on suitable products up to 150 mm high. Shape, fixtures, edge clearance and surface features can reduce the usable area.

Yes, where the material and design are suitable. Engraved detail can be colour-detailed or registered with UV print. A sample can confirm depth, alignment, opacity and adhesion.

Selected metals can be surface marked with a suitable laser-marking spray or compound. This creates a bonded contrasting surface mark; it is not deep engraving and it does not cut or remove the metal. Samples are required.

Potentially. We need the product material, coating, dimensions, available flat area and photographs before confirming suitability. An unfamiliar surface may require adhesion or finish testing.

Yes. A physical sample or short development run can check size, fit, bend, artwork position, material and finish before a repeatable range is agreed.

One-off bespoke pieces, prototypes, short runs and repeatable business ranges can all be discussed. The practical minimum depends on the setup, material and production method.

Timing is confirmed after the specification, artwork, quantity, material availability and any sample requirement are understood. Include your target date with the enquiry so feasibility can be discussed before approval.

Key wording, layout, dimensions, material and production details are agreed before manufacture. Projects involving unfamiliar materials, bends, loads or surface marking may need a physical sample as well.

Yes. Names, room numbers, pitch numbers, asset references and other variable information can be supplied in a checked spreadsheet and applied to an approved layout.

Repeat production is easier when the approved artwork, material, size and item reference remain consistent. State that replacements or expansion orders are expected so the range can be structured accordingly.

Yes. Supply the complete final URL for each code. The destination and scan result should be checked as part of the approved layout before production.

They are illustrative product concepts showing possible applications. Final artwork, materials, sizes, finishes, specifications and suitability are agreed for each real order.